Knowledgebase

Short answer: yes. A WordPress site has to live on a server that can run it, and that's what web hosting is. Your domain name only points people to it.

If you're planning a WordPress website, you'll need somewhere for it to live. This article explains what hosting does and which of our plans to look at.

What hosting does

Your domain is the address. Hosting is the place where your website's files, your WordPress software and your database are kept. Without hosting, there's nothing for the address to show.

What you get with hosting from us

Our hosting runs on cPanel, so you get email addresses on your own domain, DNS management and a file manager. cPanel also has WordPress Management and the Sitejet Builder, a website builder.

Your hosting service in the client area has an Edit with Sitejet Builder button.

You can add a domain you already own by choosing "I will use my existing domain and update my nameservers" when you order.

Our plans

Web Hosting Basic, Standard and Advanced.

The cart shows what each plan includes and its price.

Starting small

You can start on a smaller plan. To move to a bigger one, see "How do I upgrade or downgrade my hosting plan?".

If you use a website builder

If your site is on a builder such as Wix or Shopify, you don't need our hosting for the site, but you'd still use your domain with them by changing the nameservers or adding records. See "How do I change my nameservers?". You'd need hosting with us if you also want email on your domain.

Which plan should I choose?

Start with the plan that fits your site today and move up when you need to. See "How do I upgrade or downgrade my hosting plan?", or open a support ticket and tell us about your site.

If it still doesn't work

Open a support ticket from your client area and tell us what kind of site you plan to build.

To send us the right details first time, see "How do I open a support ticket, and what should I include?".

Quick questions

Can I upgrade my hosting later? See "How do I upgrade or downgrade my hosting plan?".

Does hosting include email? Yes, email addresses on your domain come with our hosting packages.

Is a website builder included? Yes, the Sitejet Builder. Your hosting service in the client area has an Edit with Sitejet Builder button.

Do I need hosting if my site is on Wix? Not for the site, but you do for email on your domain with us.

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