Knowledgebase

How do I add another domain or a subdomain to my hosting?
Short answer: in cPanel, open Domains in the Domains section and click Create A New Domain. Enter...

How do I change my PHP version?
Short answer: in cPanel, open Select PHP Version in the Software section, choose the version and...

How do I log in to my hosting control panel (cPanel)?
Short answer: the easiest way in is from your client area: open Services, then My Services, click...

How do I reset my cPanel password?
Short answer: you may not need it. Open Services, then My Services, in your client area, click...

How do I restore a backup?
Short answer: open JetBackup 5 in the Files section of cPanel, choose the backup date and restore...

How do I turn on HTTPS for my website?
Short answer: in cPanel, open Domains in the Domains section and switch on Force HTTPS Redirect...

How do I upgrade or downgrade my hosting plan?
Short answer: start from Upgrade/Downgrade in the Billing & Support section of cPanel. If...

How do I upload files with File Manager or FTP?
Short answer: for a few files, use File Manager in the Files section of cPanel and upload into...

How does the free website migration work?
Short answer: every hosting plan includes a free move of your main website from your old provider...

My website shows an error (403, 500, images missing): what do I check?
Short answer: note the exact error, clear your browser cache and try another device. Think about...

What is Sitejet Builder and how do I start?
Short answer: Sitejet Builder is a website builder in cPanel. Open it from Sitejet Builder in...