Knowledgebase

Short answer: in cPanel, open Domains in the Domains section and click Create A New Domain. Enter the extra domain or the subdomain, such as shop.yourdomain.co.za, and save.

On our cPanel there are no separate Addon Domains or Subdomains tools. Both are added in one place.

Steps

1. Log in to cPanel. See "How do I log in to my hosting control panel (cPanel)?".
2. In the Domains section, click Domains.
3. Click Create A New Domain.
4. Enter the domain, for example anotherbusiness.co.za, or a subdomain, for example shop.yourdomain.co.za.
5. Choose whether it shares your main site's files or gets its own folder.
6. Save. The new entry shows in the Domains list.

Good to know

• An extra domain must be registered first. To show your site, it needs to use our nameservers, ns1.connectedi.co.za and ns2.connectedi.co.za.
• To check how many extra domains and subdomains your plan allows, open a support ticket.

If it still doesn't work

Open a support ticket with your main domain and the one you're adding.

To send us the right details first time, see "How do I open a support ticket, and what should I include?".

Quick questions

Where's the Subdomains tool? It's part of Create A New Domain on the Domains page.

MyGuru Support