Knowledgebase

How do I ask for a change under Site Care?
Short answer: open a support ticket with the page address and exactly what you'd like changed....

How do I cancel or change my Site Care plan?
Short answer: Site Care is billed monthly and needs 30 days' notice to cancel. Changing plan To...

How is work outside Site Care billed?
Short answer: anything outside your plan is quoted per job before we start. Hack cleanup is...

What does Site Care cover, and what doesn't it?
Short answer: Site Care keeps your WordPress site updated, backed up and monitored, with a set...

What happens to updates and backups on Site Care?
Short answer: every Site Care plan includes automated updates, and backups with a monthly restore...

Which Site Care plan should I choose?
Short answer: Essential suits a site that rarely changes. Plus suits a business site with regular...