Knowledgebase
What happens to updates and backups on Site Care? Print this Article
Short answer: every Site Care plan includes automated updates, and backups with a monthly restore check.
Updates
Updates are automated. To find out how often they run, open a support ticket and we'll let you know.
Backups
Your site is backed up and we check a restore each month. If your site isn't hosted with us, backups depend on your own host. Hosting with us keeps your backups in one place. To find out how often backups run and how long they're kept, open a support ticket and we'll let you know.
If an update breaks something
Open a support ticket straight away with your site address.
If it still doesn't work
Open a support ticket with your site address.
To send us the right details first time, see "How do I open a support ticket, and what should I include?".
Quick questions
Do I still need to update anything myself? Open a support ticket and we'll let you know.
MyGuru Support
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