Knowledgebase

How do I update my card or payment method?  Print this Article

Short answer: you can pay each invoice with Pay Now, or choose Subscribe Now once so your saved card is used for your invoices. Your card details are entered on Payfast's secure payment page and never on our site.

Payment methods

Payfast, Netcash Direct Debit or Bank Transfer.

Card payments go through Payfast. Payfast accepts Visa and Mastercard.

Saving or changing your card

To save a card, choose Subscribe Now on an invoice and enter your card on Payfast's payment page. If you'd rather pay one invoice at a time, choose Pay Now.

To change the saved card, open a support ticket and we'll clear the saved details, then you can choose Subscribe Now again with the new card.

For paying an invoice, see "How do I find, download or pay an invoice?". For bank transfers, see "How do I pay by EFT and send proof of payment?".

If it still doesn't work

If a card payment fails, open a support ticket with the invoice number. Never send your card number in a ticket.

To send us the right details first time, see "How do I open a support ticket, and what should I include?".

Quick questions

Is my card saved? Only if you chose Subscribe Now. Pay Now does not save your card.

Which cards do you accept? Visa and Mastercard, through Payfast.

MyGuru Support

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