Knowledgebase

Short answer: you may not need it. Open Services, then My Services, in your client area, click Manage next to your hosting, and click Log in to cPanel. To set a new password, click Change Password under Actions on the same page.

The easiest way in

You may not need the password at all. Log in to your client area, open Services, then My Services, click Manage next to your hosting, and click Log in to cPanel. See "How do I log in to my hosting control panel (cPanel)?".

Resetting the password

On your hosting service's page in the client area, click Change Password under Actions and follow the form to set a new password. If that doesn't work, open a support ticket with your domain name. Never put a password in the ticket.

Not the same as other passwords

• Your client area password is separate. See "How do I update my account details or reset my client area password?".
• Your email passwords are separate too. See "How do I change or reset my email password?".

To tell which password opens what, see "Which password do I use?".

If it still doesn't work

Open a support ticket with your domain name. Never put a password in a ticket. See "How do I keep my passwords safe?".

To send us the right details first time, see "How do I open a support ticket, and what should I include?".

Quick questions

Can I change it myself? Yes, with Change Password under Actions on your hosting service in the client area.

MyGuru Support