Knowledgebase

Short answer: anything outside your plan is quoted per job before we start. Hack cleanup is quoted separately.

What counts as outside

• Changes beyond your plan's monthly number, or bigger than a small change.
• Design changes and SEO.
• Malware or hack cleanup.

How you're billed

We send you a quote first. Once you accept it and the work is done, the invoice shows in your client area.

If it still doesn't work

Open a support ticket with what you need.

To send us the right details first time, see "How do I open a support ticket, and what should I include?".

Quick questions

Is hack cleanup part of Site Care? No, it's quoted separately.

MyGuru Support